Frequently Asked Questions

Get answers to common questions about Individual Lashes.

Most Individual Lashes removals take 15–30 minutes depending on lash volume, adhesive strength, and whether clusters need extra attention. Our technicians assess lashes first, then use gentle solvent and isolation techniques to remove extensions safely and comfortably.

Properly performed removals rarely damage natural lashes. Our certified technicians use targeted solvent and meticulous isolation to loosen adhesive, avoiding pulling. If lashes were previously over-bonded, we’ll recommend restorative care and gentle aftercare to support regrowth.

Aftercare includes avoiding oil-based products, steam, and heavy eye makeup for 24–48 hours. Gently cleanse lashes with a mild, water-based cleanser and avoid rubbing. We may recommend supplements or serums if natural lashes need strengthening.

Yes. We can remove both individual extensions and clusters in one appointment. Time may increase when clusters are present; the technician will evaluate and provide an accurate timeframe and pricing upfront to ensure a safe, thorough removal.

Professional removals use a solvent and careful cleansing to dissolve and remove most adhesive residue. Small traces can remain temporarily; we perform gentle cleansing and offer follow-up care tips to ensure lashes and lids stay clean and healthy.

Arrive with eyes makeup-free and contacts removed. Avoid oil-based products or lash serums before your appointment. Bring information about previous lash applications if possible. Plan for a calm appointment and allow time for assessment and gentle removal.