Cancellation Fee Gallery
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See examples of our Cancellation Fee work and results.
What Our Clients Say
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Read testimonials from our satisfied customers
Brows and beauty always exceeds my expectations. As a busy mom my schedule is always all o...more
Amazing studio and staff! Every single appointment feels personal, never rushed, and alway...more
I love love eliana ! She makes me feel like a queen and after having so many of my lashes ...more
Eliana and Des are phenomenal lash techs! I absolutely love going to my lash appointments!...more
I came here today to get my eyebrows waxed, I was very nervous that they would end up too ...more
Desiree is the best she is fast And efficient. She provide excellent customer service. My ...more
Frequently Asked Questions
Get answers to common questions about Cancellation Fee.
Our Cancellation Fee applies to missed appointments and cancellations made within 24 hours of the scheduled time. The fee amount is based on the service booked and is charged to preserve staff time and encourage timely communication.
Fees vary by service; typically a percentage of the booking or a flat rate. You'll be informed at booking and in appointment reminders. Specific amounts depend on treatment type and technician; contact us for exact rates or view them in your booking confirmation.
The fee is charged after a no-show or a cancellation within the policy window, usually following our attempt to reach you. We notify you by email and text outlining the charge and provide receipt details through our booking system.
Yes. We waive the fee when you cancel or reschedule outside the stated policy period (typically 24–48 hours). Please contact us promptly; offering your slot back allows us to adjust schedules without penalty.
We understand emergencies happen. Please contact us as soon as possible and provide details. Discretion is used case-by-case; documented emergencies may result in waived fees. Contact the salon directly to explain and we’ll work with you whenever possible.
Contact our front desk immediately with your booking reference and explanation. We review disputes promptly and may issue refunds for validated circumstances. Refund processing times vary; you'll receive confirmation and any refund details by email after the review concludes.